Activities
3 years, 1 month ago
"Hi,
Yes, if we verify that the bot ID is the same, we can update the username. You need to provide us detailed information to do so.
Thanks."
3 years, 1 month ago
"Hi,
Username @ff_falconfury doesn't exist.
Thanks."
3 years, 2 months ago
"Hi,
We have this feature on our roadmap and will be available in the future releases.
Thanks for your suggestion."
3 years, 3 months ago
"Hi,
Sorry, there's no way to prevent users from seeing your bot on Telegramic based on a specific country. You can inform your users about the back-end issue using the bot dialogs.
Also, if you add English to the languages (which you should in your case), the description field should also contain an English description besides others if any.
From the rules: "Language: The language in which the content description is written should match the language information of the content. If it has more than one language supported and "English" is one of these languages, the description must be written in English."
Once you've set all this up, let us know so we can publish it. Or you can delete and re-add your bot on Telegramic to make the process faster.
Thanks."
3 years, 3 months ago
"Hi,
Please make sure you enter the username correctly, without the @ prefix. If you are sure you entered it correctly, please share the username of your channel with us so we can check further for you.
Thanks"
3 years, 3 months ago
"Closed due to inactivity"
3 years, 3 months ago
"Hi,
It's already on our roadmap.
Thanks for your interest."
3 years, 3 months ago
"Hi @Nightcore,
It looks like you already added it, so I'm assuming the issue is resolved.
Thanks."
3 years, 3 months ago
"Hi @Creative,
We need the username, not the title.
Thanks."
3 years, 4 months ago
"Hi,
We've checked out our system for possible issues and found there are no issues with adding new channels. Could you please share your channel username with us for further inspection? So we can check it out specifically for your channel as well.
Thanks."
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